Practice Policies

Health information

Dr Parkinson examining X-RaysAs a part of our commitment to providing quality health care we maintain files containing information concerning your health history. The following types of information are maintained:

  • Personal details such as your name, address, date of birth.
  • Medicare number.
  • Your medical history.
  • Notes made during the course of medical consultations.
  • Referrals to other health service providers.
  • Results and reports received from other health service providers.

This information, known as the medical record or file, is, at all times, the property of the Specialist Connect.

Routine procedures for collecting and disclosing health information

  • Health information is generally collected by the treating doctor during the course of the consultation.
  • Ancillary health information may also be collected by medical administration staff both before and after the consultation.
  • Health information may also be disclosed to specialist doctors and allied health professionals the treating doctor may refer you to in order to continue your health care.


Ordinarily we will not release the contents of your medical file without your consent. However, we advise that there may be occasions where we will be required to release the details of your file. This will occur where the law requires disclosure.

Some examples are:

  • There is a serious threat to an individual’s life, health and safety.
  • There is a specific requirement by law, for example, when served with a subpoena or other court order.
  • You are physically or legally incapable of giving consent, and the disclosure to a person responsible for you is necessary to provide appropriate health care / treatment or for compassionate reasons and this is not contrary to any prior wish or wish that the responsible person is aware.


We advise that as a patient of this practice you have rights of access to any information we hold concerning you. We are happy to discuss these with you. Should you wish to access this information please contact the reception staff.